True. These are considered "standard drinks," and this knowledge is crucial for understanding intoxication and refusal of sales.
If a customer shows these signs, politely decline the sale: "I'm sorry, but corporate policy prevents me from completing this sale today." 6. Internal Mystery Shops and Sting Operations
“Great,” he muttered, clicking the greasy touchscreen. His manager, Linda, had left a sticky note on the counter: “Don’t fail again, Mark. Last guy sold a 40oz to a toddler in a trench coat.” She wasn’t joking.
Never assume a customer’s age based on appearance.
Check for unusual thickness, rough edges, bumps, or peeling laminate. dollar general alcohol sales training answers
: No. Expired IDs are legally invalid for alcohol purchases.
While the training provides general answers, three states have unique rules that may appear on your test:
She winked. “You too. And nice work – last kid didn’t even ask.”
Dollar General’s policy strictly requires a physical, government-issued ID . Digital copies, photos, or screenshots are not accepted, even if they look real. The only exception is in states that have legalized digital ID via a state app (e.g., Louisiana’s LA Wallet), but the training defaults to physical ID unless otherwise stated. Internal Mystery Shops and Sting Operations “Great,” he
: Dollar General mandates checking ID for every alcohol purchase, regardless of the customer's apparent age or if they are a regular. Key Quiz Themes & Logic
for the body to process one standard drink (e.g., a 12oz beer). Legal Liability
Never bypass this screen by entering a fake birth date or using your own birth date to speed up the transaction. Doing so is grounds for immediate termination. Recognizing Third-Party Sales and Intoxication
Incoherent speech, trailing sentences, or thick-tongued pronunciation. Never assume a customer’s age based on appearance
No. Only physical, state-issued or federal documents are allowed.
A group of young people enters the store, but only one individual brings a large quantity of alcohol to the counter while the others wait by the exit. Intoxicated Customers
always contain the exact same amount of alcohol due to varying ABV. ID Requirements Valid IDs must always include Date of Birth Acceptable Identification
Look for state-issued visual cues. Many states print licenses vertically for individuals under 21. 3. Inspect for Alterations