A unique digital signature generated from your computer’s physical components, such as the motherboard, network interface card (NIC), and main hard drive.
The port is not providing enough power or data connectivity.
Open the and navigate to Programs and Features .
Some Autodata versions include a DongleSync.exe feature: A unique digital signature generated from your computer’s
Verify that the hex value listed under your active Dump string matches your current computer ID.
It is important to distinguish which version of Autodata you are running, as the solution varies wildly:
The Sentinel HASP or Safenet drivers responsible for reading the physical USB key may have become corrupted or outdated. Some Autodata versions include a DongleSync
Windows Updates can alter core registry paths or change how virtualized hardware IDs are read by older software.
If the USB port is faulty or the dongle driver (such as Sentinel HASP or SafeNet) is corrupt, Windows cannot read the dongle ID accurately.
Add the entire Autodata installation directory (usually C:\Program Files (x86)\Autodata or C:\ADCDA2 ) to the exclusion list. If the USB port is faulty or the
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Fixing the "Hardware Information Does Not Match with Your Dongle" Error in Autodata
If you have recently upgraded your computer components, your old license registration is no longer valid.
Before changing software settings, ensure the physical connection is stable. Disconnect the USB dongle from the computer. Restart the PC to clear any stuck hardware threads.
For detailed visual steps on resolving specific "Sentinel Key Not Found" or "Runtime Error 217" issues, you can refer to troubleshooting guides on