: Launch your Deep Freeze Enterprise Console and navigate to Tools > Licensing .
: Click the three dots (...) button in the dialog to browse for the response file.
A valid, current commercial license key for your Faronics software.
: Click Update License , then select Activate Offline and click Next .
To successfully apply an offline activation response file from Faronics 2021, ensure you have the following:
Verify the alphanumeric string in your Faronics Customer Portal and ensure support maintenance contracts are active. File Corruption
. This process involves generating a request file and applying a response file received from Faronics support. Offline Activation Process
If workstations do not activate after importing the response file into the Enterprise Console:
Standard online activation is not always possible in highly secure enterprise environments. Air-gapped networks, secure labs, and strict firewall policies require administrators to activate software without an internet connection. Faronics provides an offline activation method using a request and response file system to accommodate these environments.
⚠️ : Faronics 2021 offline activation files use a specific format. Do not rename or edit the .far (Faronics Activation Request) or .res (Response) files in a text editor—corruption will occur.
To help troubleshoot or provide specific guidance, let me know:
First, you need to create the file that identifies your specific machine. the Deep Freeze Enterprise Console. the workstation(s) you wish to activate. Right-click and navigate to Activate Offline the generated (Request) file to a USB drive or external storage. 2. Obtain the Activation Response File (.bin) Take your request file to a machine with internet access. Faronics Activation Portal using your Faronics Customer Center credentials. file you saved in Step 1. the request. The portal will generate a Response File. the resulting (or sometimes ) response file back to your USB drive. 3. Apply the Response File Return to the offline computer or the management console. the Faronics Core/Deep Freeze Console again. Right-click the workstation(s) waiting for activation. Apply Activation Response to and select the file from your USB drive. the action. The status should update to 💡 Troubleshooting Tips Version Match
: In the offline activation dialog, look for the button with three dots (...) . Click it to browse for and select the .bin or response file you received from Faronics Support . Apply : Click Apply Offline Activation Request File .