Ensure that the data has been successfully downloaded from the machine before trying to run the report. 2. Preventive Maintenance to Avoid Errors
Go to the installation directory and delete contents inside the "Temp" or "Logs" folders.
If a device's internal memory reaches 100% capacity, it stops broadcasting new logs. Perform a data backup, then use the device menu to clear old admin logs.
The "Error Solver" Methodology for Biometric Time Attendance Systems Essl Etimetracklite Error Solver
The Ultimate eSSL eTimeTrackLite Error Solver: How to Fix Common Attendance Software Issues
Restart the service after making changes.
: A mismatch between the 64-bit operating system and the 32-bit software architecture, or missing Microsoft Access Database Engine 2010 Redistributable . Ensure that the data has been successfully downloaded
: Open Command Prompt ( cmd ) and type ping [Device_IP_Address] . If you receive a "Request timed out" message, check the physical ethernet cable or Wi-Fi status on the biometric machine.
[Database] OptimisticLocking=0 AllowConcurrentEdit=1
Essl provides a lightweight utility called (available on request from support or within the Utilities download package). This tool performs: If a device's internal memory reaches 100% capacity,
: Open the Command Prompt ( cmd ) and type ping [Device_IP_Address] . If you receive a request timeout, check the physical Ethernet cable connections, network switch, or Wi-Fi status on the biometric machine.
Whether your system uses an or SQL Server database The model number of your eSSL biometric device
to defaults if unsure, then manually apply the colon separator. 4. "Communication Failed" with Device
Over six months, this log becomes your custom error solver knowledge base.