Before downloading, ensure your computer environment meets these strict operational parameters:
Press and hold the button (the triangle inside a circle). While holding Stop/Reset, press and hold the Power button.
Before downloading, ensure your computer setup meets these requirements:
Before downloading the software, ensure your computer meets the following minimum requirements:
The primary purpose of this tool is to handle maintenance tasks that standard drivers and software cannot. By communicating directly with your printer's hardware, it's most commonly used to resolve the infamous "5B00" error, which signals a "waste ink absorber is full" message. Specifically, it performs functions like resetting the waste ink counter and replacing the print head or mainboard. canon service tool v5610 install
April 2026 Tested on: Windows 11 Pro 23H2, Canon MG3620 & MX922
Look at the top right of the application window. Ensure your printer is detected in the dropdown menu. Find the Clear Ink Counter section. Next to Main , click the Set button.
Even with correct steps, you may encounter issues. Here is a troubleshooting table for the canon service tool v5610 install process.
generally include:
Using service tool software carries inherent risks. Misl
Canon offers a paid service for waste ink reset (around $80–$120). If your printer is old, buying a new printer may be cheaper. Use v5610 only if you accept the risks.
Allows individual resetting of the waste ink absorber areas. Eeprom Clearance: Clears printer EEPROM data. Printer Information Print: Prints current printer settings.
Upgrade to a newer service tool version or verify your model architecture. No USB connection detected. By communicating directly with your printer's hardware, it's
Close the program. Disconnect other USB devices. Unplug your printer, re-enter Service Mode carefully, and open the tool again. Error Code: 002
Turn off the printer but leave the power cable plugged into the wall. Press and hold the button (triangle icon). While holding Stop/Reset , press and hold the Power button. Keep holding Power , then release the Stop/Reset button.
If you need help with a specific step, please tell me your and any error code you see so I can provide customized troubleshooting. AI responses may include mistakes. Learn more Share public link
: Some security software may flag these tools as "False Positives" because they are unofficial/unpacked executables. You may need to temporarily disable your antivirus. Entering Service Mode (Standard Procedure) Turn off the printer (but keep it plugged in). Stop/Reset (Triangle) button. While holding Stop, press and hold the Release the Stop button (keep Power held). 5 or 6 times (depending on your model—G-series often requires 5 or 6). Ensure your printer is detected in the dropdown menu
