For printers of the , V4718 is fully supported. According to service manual references, V4718 is also noted for models in the G1000, G2000, and G3000 series .
Connect the printer to your PC using a (Service Mode does not work over Wi-Fi).
The printer is not in Service Mode properly. Turn it off, wait 10 seconds, and retry the steps.
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Ensure the printer is truly in Service Mode (solid green light, not blinking). Unplug other USB devices, change the USB slot on your PC, and restart the software as an administrator. Beware of Mainboard Locking (Error 005)
— Before performing any reset, users are advised to print the EEPROM information for backup reference. After resetting, printing the EEPROM again lets you verify that the changes were successful and compare the before-and-after data.
: Using an incorrect tool version can be risky. If the tool does not support your printer, it will simply not work. However, using a tool that is too old may actively lock you out of service mode, causing further issues. For newer Canon models like the TS, TR, GX, or modern G-series printers, more up-to-date tool versions (such as V5.103, V5.200, V5.600, V6.010, or V6.200) are necessary. For printers of the , V4718 is fully supported
: Connect the printer directly to your PC via a high-quality USB cable . Wireless (Wi-Fi) connections will fail to interface with the service firmware.
: Overrides the 5B00 and 1700 error locks by zeroing out the absorber metrics.
The power LED will flash and then stay lit green or blue. Your PC will play a hardware connection sound, indicating the printer is now in Service Mode. Part 2: Running the Reset Software The printer is not in Service Mode properly
The Ultimate Guide to Canon Service Tool v4718 Updated Canon printers are known for reliability, but they eventually stop working due to built-in counter limits. When your printer flashes an "Ink Absorber Full" error (such as error code 5B00 or 1700), it prevents you from printing to protect your desk from ink leaks.
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: If the program gives you an Error 006, it means the software cannot communicate with the printer. Make sure the printer is truly in Service Mode and that you are using a direct USB connection, not a USB hub.
| Version Series | Primary Era | Key Functionality Added | Notable Compatible Models | | :--- | :--- | :--- | :--- | | | ~2009 | Initial release, basic reset functions, wetting liquid registration. | Early 2009 models | | v3.xx - v4.xx | ~2011-2015 | One-Click Inspection, expanded functions via Other/Auto tabs. | MP270/MP276, 2012-2015 1H/2H models | | v4.718 | ~2015 | Addition of the "Pro" tab , enhanced diagnostics. | 2015 2H models | | v4.71x - v4.72x | ~2015-2016 | Refinement of Pro tab features; improved stability. | MG5500, MG5700, MG6400, MG6800 series | | v4.904 | ~Late 2016 | Write function to specific EEPROM addresses added. | 2016 2H models | | v5.000 - v5.620 | ~2017-2020 | Support for newer PIXMA models (e.g., early G-series, TS series). | Various TS, G, and TR series models | | v6.000 - v6.010 | ~2022 | Support for GX3000, GX4000, G1030, TC-20 series; added LF TORQUE CORRECT function. | GX3000, GX4000, G1030, TC-20 | | v6.100+ | ~2023-Present | Support for latest 1H and 2H models. | Newest PIXMA models, various TS, G series |
The updated version 4718 is optimized to run natively on environments. To prevent communication dropouts that can corrupt the logic board firmware, users must connect via a direct, physical high-speed USB cable connection; Wi-Fi connections or shared network print servers are not supported .