nslookup tvdb2.makemkv.com
Permission and filesystem checks
Find a trusted community source for the keys_hashed.txt file (often shared on the official MakeMKV forums by verified contributors).
If automatic download fails, you can manually install the latest keys. makemkv automatic hk downloading is disabled or failed
I am attempting to rip a Blu-ray/UHD disc, but MakeMKV is throwing the error: "Automatic HK downloading is disabled or failed." The software cannot access the online database to retrieve the necessary Hash Keys for the disc.
Open MakeMKV and navigate to View -> Preferences -> General . Ensure that the box labeled "Enable internet access" is checked. If it was already checked, uncheck it, hit apply, then re-check it to "reset" the connection.
Some VPNs interfere with the specific port MakeMKV uses. Try disconnecting your VPN. nslookup tvdb2
In MakeMKV, go to . Look for a button like “Download current HK file” or “Update HK” (wording depends on version). Click it. If automatic fails, this manual button sometimes forces a fresh download.
The software has a specific setting to enable or disable internet access. If "Enable Internet Access" is unchecked in your preferences, MakeMKV will not even attempt to download the keys. Step-by-Step Solutions to Fix the Error
Blu-ray discs use Advanced Access Content System (AACS) encryption. Open MakeMKV and navigate to View -> Preferences -> General
Look for the option labeled or "Enable automatic HK downloading." Check the box to enable it. Click Apply and then OK . Restart MakeMKV and try processing your disc again. 2. Update MakeMKV to the Latest Version
MakeMKV's automatic HDR downloading feature allows users to download HDR metadata for their ripped Blu-ray discs. This metadata is essential for ensuring that the ripped content is properly labeled and recognized as HDR content by media players and devices. When enabled, MakeMKV will automatically download the HDR metadata from a server, which is then stored alongside the ripped video files.
The "Automatic HK downloading failed" error is usually just a communication hiccup. By in settings or manually placing a KeyDB.cfg file in your data directory, you can get back to backing up your media in minutes.